Get in Touch With Us
Got a question about one of the casinos not on GamStop we cover, spotted something that needs correcting, or want to suggest a site we should look at? This page tells you how to reach the Non Gamstop Casinos team and what happens once you do.
How to Reach the Team
Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your query to [email protected] and include a brief note on what it's about — that alone helps us route it to the right person and get back to you faster.
We're a small editorial team, not a customer support desk for any individual operator. If your enquiry relates to a specific account, deposit, withdrawal or bonus dispute, that's best handled directly through the support channels of the casino brand in question, since we don't hold account details or process payments ourselves.
What You Can Get in Touch About
- Review questions — If you'd like more detail on how a brand such as Betmica, Kikibet or Betninja compares on payment methods, bonus terms or game selection, ask us and we'll point you to the relevant part of our coverage.
- Corrections — Welcome offers, wagering conditions and licensing details at casinos not on GamStop can change without notice. If you've spotted something on our site that looks out of date, tell us and we'll check it against the operator's current terms.
- Suggestions for coverage — If there's a new non GamStop casino you think we should review, or a payment method or game type you'd like us to cover in more depth, let us know.
- Method and ranking questions — If you're curious how we arrived at our ratings, or want to understand why one site ranks above another, we're happy to explain our approach in more detail than the page allows.
- Concerns about gambling behaviour — If you or someone you know is finding it hard to control their gambling, mention this in your message. We will not offer guidance beyond pointing you towards independent support organisations, as we are not a support service ourselves.
What Happens After You Send a Message
A real person reads every email — we don't rely on automated replies to stand in for an answer. Our usual response window is two working days, though this can stretch a little during busier periods. If your question needs input from more than one team member, we'll tell you that and follow up once we have a complete answer.
Why Accuracy Matters Here
Because our content covers real money offers — welcome bonuses, deposit limits, payment processing times and licensing details for gambling sites not on GamStop — getting details wrong has real consequences for readers. We rely on reader feedback as one part of keeping our reviews current, alongside our own periodic checks. If something we've published doesn't match what you experienced at an operator, we want to hear about it.
For a current, ranked look at how the operators we cover compare on offers, payment support and game range, see our Trusted Non GamStop Casinos UK 2026 page.
Before You Write In
A few quick checks can save time on both sides:
- If your question is about a specific brand's terms, check the operator's own site first, since welcome offers and wagering requirements can be updated by the casino at any time.
- If you're asking about eligibility or account verification, that's a matter between you and the casino operator, not something we can confirm on their behalf.
- If you want a faster reply, keep your message specific — naming the page, the brand, or the exact detail in question helps us respond properly first time.
Whatever the reason for getting in touch, we appreciate you taking the time. Reader questions and corrections are a genuine part of how we keep this site useful. You must be 18 or over to engage with any of the operators reviewed on this site.